Trabajo IT customer support en Guadalajara

ResponsabilidadesBrindar soporte integral a estaciones de trabajo PCs y laptops, incluyendo solicitud, instalación, actualización, reparación breakfix, reimagen y diagnóstico de equipos y periféricos, tanto en oficina como de forma remota y en el piso de manufactura.Mantener actualizado el inventario de hardware y software, así como los controles de activos fijos de TI.Configurar y dar...

About the Company: G) is a global professional services and solutions firm delivering outcomes that shape the future. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and...

🔎 About the Role As a Junior Customer Support, you will be the frontline support for our users and administrators. Through phone, email, and web chat, you’ll troubleshoot issues, strengthen customer relationships, and ensure a positive experience with our products. Joining our team means learning the foundations of our business model, gaining exposure to cross-functional teams, and developing...

Job Title: Customer support representative Job Location: Guadalajara, Mexico Job Description - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints.

A leading IT Services company is looking for a Customer Support Representative in Guadalajara, Mexico. The role focuses on responding to customer inquiries through various channels and providing knowledgeable answers about products and services. Applicants should have at least 1 year of experience, excellent phone etiquette, and be able to handle multiple tasks efficiently. The company offers...

A leading IT services company is seeking a Junior Customer Support Analyst in Guadalajara, Mexico. This role involves communicating with customers via phone, email, and chat, providing support, and maintaining data entry across platforms. Candidates should possess excellent phone etiquette, interpersonal skills, and at least 1 year of relevant experience. Opportunities for growth and benefits...

Who are we?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or...

About Us: GDL Connect is a US-based company with operations in Guadalajara, Mexico, providing top-tier nearshoring staffing solutions to lower operational costs without compromising company culture. The company focuses on cross-cultural excellence to empower businesses to focus on expansion and growth. About the role: The Customer Support's responsibility is to accurately determine borrower...

Job Overview We are seeking a highly skilled and customer-focused professional to join our team as a Junior Customer Support Specialist . In this role, you will play a crucial part in ensuring exceptional customer experiences through effective communication and problem-solving. --------------------------------------------------------------- About This Role - You will communicate with...

A tech support company in Guadalajara is seeking a Customer Service Representative to provide exceptional support. You will communicate with customers via phone, email, and chat, resolve inquiries, and ensure satisfaction through effective problem-solving. Candidates should have at least 1 year of experience and excellent communication skills. Knowledge of products is essential to assist...

Mandatory Skills Description: - Solid Data Networks fundamentals including network equipment and protocols. - Solid scripting fundamentals. Ability to perform basic tasks with a scripting or programming language. - Troubleshooting abilities. - Customer orientation. - Ability to communicate fluently in Spanish and English in verbal and written form. - Bachelor's degree in related engineering or...

Operational Excellence – IT Service Management & Reporting Team In the Operational Excellence organization, we are seeking a motivated professional to become part of the IT Service Management (ITSM) & reporting team. In this role you will identify improvements for the different ITSM processes such as Incident, Change and Problem management, set in place quality indicators, participate in monthly...

A leading IT services company is seeking a Dispatch Coordinator for field technicians in Guadalajara, Mexico. The role involves scheduling, customer support, and communication between customers and technicians. Ideal candidates have 3-5 years of experience in EUC support, proficiency in ITSM tools, and strong English and Spanish skills. This is a mid-senior level contract position in the IT...

Join one of the biggest IT Services companies in the world Here you can transform your career Why join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative...

A leading IT services company is seeking a Customer Service Agent in Guadalajara, Jalisco, Mexico. The ideal candidate should have 1–3 years of experience in customer service, with excellent communication skills and the ability to work in a fast-paced environment. Responsibilities include effectively responding to customer inquiries via phone, email, and chat, along with data entry across various...

About Us: GDL Connect is a US-based company with operations in Guadalajara, Mexico, providing top-tier nearshoring staffing solutions to lower operational costs without compromising company culture. The company focuses on cross-cultural excellence to empower businesses to focus on expansion and growth. The Customer Support's responsibility is to accurately determine borrower mortgage intent,...

- Project Description: - We are a team of Product Support Engineers for a high‑end hardware‑based testing solution. Our customers include service providers, network equipment manufacturers and enterprises who use it to test, measure and validate their network designs and devices. With the help of our products, our clients can deploy services and release equipment with confidence to the...

About Us: GDL Connect is a US-based company with operations in Guadalajara, Mexico, providing top-tier nearshoring staffing solutions to lower operational costs without compromising company culture. The company focuses on cross-cultural excellence to empower businesses to focus on expansion and growth. The Customer Support's responsibility is to accurately determine borrower mortgage intent,...

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities - Communicate with customers via phone, email and chat - Provide knowledgeable answers to questions about product, pricing and availability - Work with internal departments to meet customer's needs - Data entry in various...

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities - Communicate with customers via phone, email and chat - Provide knowledgeable answers to questions about product, pricing and availability - Work with internal departments to meet customer's needs - Data entry in various...