Trabajo Analyst en Metepec, Estado de Hidalgo

**Responsibilities**: - Supervises a medium team of support staff that operates a control desk supporting a department within the organization (typically up to 25). - Addresses and resolves exceptional/unusual situations. - Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, staffing etc. - Impacts the team and closely related work teams by...

**Vacante para la empresa Talent Development Consulting HH en Metepec, Estado de México**: We are Ackcent, a cybersecurity company based in Barcelona, Spain. We are specialized and exclusively dedicated to providing cybersecurity services and solutions. Our aim is to effectively protect the digital assets of our customers. Our solutions are designed to adapt to each costumer's particular...

The Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the liaison between operations staff,...

The Workforce Cap Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates...

The Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the liaison between operations staff,...

The Workforce Cap Intermed Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job...

The Credit Maintenance Analyst is an entry level position responsible for capturing and recording data related to credit exposure, obligors and facilities in relevant credit systems in coordination with the Operations - Services team. The overall objective of this role is to maintain data quality in credit systems, monitor credit exposure and adhere to overall credit...

The Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the liaison between operations staff,...

**Responsibilities**: - Assist day to day operations of the call center area to ensure smooth work flow and to achieve predetermined goals. - Assist manager with coaching a team of approx ***** representatives in a manner that ensures high quality customer care, focused on building and retaining valuable customer relationships and committed to the delivery of value added products and...

El supervisor sénior de capacidad de fuerza laboral proporciona liderazgo y tiene una responsabilidad de supervisión de uno o más equipos operativos o administrativos medianos de empleados de oficina o de respaldo. Tiene buena comprensión de los procedimientos y conceptos dentro de su propia área técnica o temática, y conocimiento básico de otras áreas a fin de comprender cómo se relacionan con...

The Sr. Business Specialist is an entry level position responsible for contributing to the overall administrative activities of a business. These tasks may include participation in external audits, business continuity activities or addressing regulatory issues. The Sr. Business Specialist may also participate in activities such as the tracking of business financials, managing employee headcount...

**Responsibilities**: - Produces daily and monthly reporting using appropriate systems. - Adds/ Modifies those reports doing changes when needed. - Standardizes and optimizes MIS processes. Documents reporting processes. - Guarantees a high quality of the MIS to fulfill business needs. - Applies good understanding of how the team interacts with others in accomplishing the objectives of the...

**Responsibilities**: - Acts as an expert in an area of workforce management, utilizing that skill across multiple departments within workforce. - Serves as seasoned professional in an area or workforce management, overseeing a segment(s) of workforce management. - Recommends and implements new work procedures. - Addresses and resolves exceptional/unusual situations within Workforce Management. -...

Workforce Management & Optimization is an organization designed to optimize people, processes and technology. Our mission is to partner with Citibanamex businesses to improve the customer experience, increase revenue, achieve service objectives and maximize efficiency. Serve as a SME throughout Business initiatives. Provide input/recommendations to the respective budget and financial impacts to...

**Responsibilities**: - Process all regular, restricted and legal transfers; which include processing of payments, receivables, trade transactions, liquidity flows and wholesale card activity - Evaluate and recommend solutions to problems through data analysis, technical experience and precedent - Anticipate and respond to requests for deliverables with internal and external clients and vendors -...

**Responsibilities**: - Keeps abreast of best practices in Quality Assurance. - Provides input with regards to all training and development needs for assigned personnel. - Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, etc. - Direct impact by ensuring the quality of tasks provided by self and others on team. - Exchanges ideas and...

**Responsibilities**: - Produces daily and monthly reporting using appropriate systems. - Adds/ Modifies those reports doing changes when needed. - Standardizes and optimizes MIS processes. Documents reporting processes. - Guarantees a high quality of the MIS to fulfill business needs. - Applies good understanding of how the team interacts with others in accomplishing the objectives of the...

El Analista de Servicios 1 es un puesto de nível inicial responsable de ejecutar actividades diarias de servicio al cliente mientras garantiza el cumplimiento de las políticas y directrices de Citi, en coordinación con la función de Servicio al Cliente. El objetivo general es resolver consultas y problemas de clientes, y proporcionar apoyo constante al cliente. **Responsabilidades**: - Asistir en...

**Responsibilities**: - Produces daily and monthly reporting using appropriate systems. - Adds/ Modifies those reports doing changes when needed. - Standardizes and optimizes MIS processes. Documents reporting processes. - Guarantees a high quality of the MIS to fulfill business needs. - Applies good understanding of how the team interacts with others in accomplishing the objectives of the...

**Responsibilities**: - Ensure that data is summarized from across the business to provide critical information to executive team - Partner directly with various players across decision management groups, analyze data and evaluate multiple sources to develop recommendations on high-priority strategic initiatives, including the annual strategic plan - Formulate and shepherd cross-franchise...