Trabajo guest experience manager en Playa del Carmen

Company Description: Etéreo, Auberge Collection is located on Mexico’s Riviera Maya, within the luxury Kanai development just 30 miles from Cancun International Airport. Set within a protected mangrove forest along a pristine stretch of the Caribbean Sea, the resort offers 75 luxury accommodations—ranging from 875 sq. ft. Studios to 3,925 sq. ft. three-bedroom Penthouse Suites. Each oceanview...

The Experience Curator at Belmond is a pivotal role designed to enhance the guest experience by providing personalized and efficient digital services. In this position, you will be at the forefront of our guest interaction, assisting them before, during, and after their stay through various online platforms and communication channels.Main responsibilities include:- Managing and responding to...

Experience Director We are seeking an experienced and skilled leader to oversee the Rooms Division. This strategic role involves directing, managing, and organizing daily activities ensuring high standards of quality, service, and marketing while maximizing profits through exceptional guest satisfaction. This position requires a strong background in hospitality with extensive knowledge of...

About usFood waste is a $1 trillion problem – costing the world over 1% of global GDP. We’re dead set on solving the problem and looking for people to help us achieve our mission. We, at Winnow, believe that food is far too valuable to waste, and that technology can transform the way we produce food. Our team is made of people who all share a passion for food and technology.Winnow was founded in...

The Director of Sales plays a key leadership role in driving revenue for the hotel by overseeing all sales activities, working closely with Rooms, Food & Beverage, and other revenue-generating departments. This position is responsible for developing, implementing, maximizing, and monitoring the hotel's sales strategies to achieve and exceed revenue goals in Rooms, Events, and other outlets. The...

Hotel Operations Manager We are seeking a strategic leader to oversee and manage our hotel operations with high standards of quality and service. - This involves maintaining excellent guest experiences while maximizing profits through effective management practices.

PLAYA HOTELS & RESORTS Located on the oceanfront in Mexico and the Caribbean, our luxurious resorts offer unparalleled views of the beach, ocean, and surrounding natural beauty. Each of our all-inclusive resorts features unparalleled luxuries, such as suites with walk-out semi-private pools, a variety of authentic restaurants, world-class spas, live entertainment, and more. Visit us on the...

Company Description: - Fairmont Mayakoba is a luxury resort nestled in the heart of the Riviera Maya, surrounded by lush mangroves, crystal-clear waterways, and pristine white-sand beaches. Known for its exceptional service and sustainable luxury, the resort offers a world-class hospitality experience in one of Mexico’s most stunning natural settings. Job Description: Reports to: General...

Revenue Manager Hyatt Centric Hyatt Centric Playa del Carmen MX - ROO - Playa del CarmenRevenueDepartment Head/ManagerFull-timeReq ID: PLA000840Local Summary We are seeking a seasoned Revenue Manager who will provide the management with marketing intelligence to support informed decisions that result in an increase in the hotel’s overall revenue and maximize profitability. In this role, you...

Sales & Business Development Manager - Canada & Europe Requirements • At least 4 years of experience in sales or hospitality, managing a team. • Ability to create liaisons within the company • Outstanding relationship with American, Canadian and/or European Tour Operators • Fluent English , spoken and written (business English), french and German language desired • Valid US Visa & ETA for...

Opportunity analysis and assessment including benchmarking to like clients. • Provides recommendations to clients on strategic direction of program in respect to booking, payment settlement and compliance benchmarked to like clients. • Maintain a central reference source file for the Operational and Account Management teams managing regional clients. The file will contain client policies,...

Company Description Tucked between the ocean and lush jungle, Fairmont Mayakoba offers a distinctive retreat amidst the natural beauty, vibrant culture, and thrill-seeking adventures of the Riviera Maya. Situated on an extensive network of nature trails, the resort invites guests to explore exotic flora and fauna, play an 18-hole championship golf course just minutes from sacred Mayan cenotes,...

As the Area Learning and Development Manager at Belmond, you will play a critical role in shaping and elevating our organizational culture through effective talent management strategies. You will lead the initiatives for recruitment, onboarding, and employee experience, while identifying and driving learning opportunities that enhance the skills, capacities, and attitudes of our workforce. Your...

PLAYA HOTELS & RESORTS Located on the oceanfront in Mexico and the Caribbean, our luxurious resorts offer unparalleled views of the beach, ocean, and surrounding natural beauty. Each of our all-inclusive resorts features unparalleled luxuries, such as suites with walk-out semi-private pools, a variety of authentic restaurants, world-class spas, live entertainment, and more. Visit us on the...

Company Description: WHY WORK FOR ACCOR? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter...

Join us as a Reservations Agent at Maroma, a Belmond Hotel. In this role, you will be the first point of contact for our guests looking to book their unforgettable experiences. Your responsibility will be to manage reservations efficiently while providing exceptional customer service. You will engage with guests over the phone and ensure they receive accurate information regarding rates and...

PLAYA HOTELS & RESORTS Located on the oceanfront in Mexico and the Caribbean, our luxurious resorts offer unparalleled views of the beach, ocean, and surrounding natural beauty. Each of our all-inclusive resorts features unparalleled luxuries, such as suites with walk-out semi-private pools, a variety of authentic restaurants, world-class spas, live entertainment, and more. Visit us on the...

PLAYA HOTELS & RESORTS Located on the oceanfront in Mexico and the Caribbean, our luxurious resorts offer unparalleled views of the beach, ocean, and surrounding natural beauty. Each of our all-inclusive resorts features unparalleled luxuries, such as suites with walk-out semi-private pools, a variety of authentic restaurants, world-class spas, live entertainment, and more. Visit us on the...

Join Belmond as a Mini Bars Supervisor and become an integral part of our commitment to delivering excellence in guest service. In this role, you will oversee the mini bar operations across our luxury hotel, ensuring that all guests enjoy an impeccable experience with our offerings. Your organizational skills and attention to detail will help create a welcoming and luxurious atmosphere for our...

Come and join the exceptional team at Belmond as a Butler Supervisor, where your leadership will ensure that our guests receive unparalleled luxury service. As a crucial member of our team, you will oversee the butler department's operations, providing training, support, and guidance to your team to maintain the highest standards of hospitality.Main Duties and Responsibilities:- Lead, supervise...