Overview Launchpad Technologies Inc. is recruiting an IT Service Desk Specialist to support a high‑profile U.S. client for 2026. The role is a full‑time, independent contractor position, fully remote and long‑term engaged. You will join a people‑first culture that values excellent compensation in U.S. Dollars, hardware setup for working from home, and training allowances. Estimated Start February...
A technology support provider in Mexicali seeks an IT Service Desk Support Specialist II to manage desktop systems and provide user support. This role requires 2-3 years of experience in technical support, particularly in Microsoft environments. The candidate will be responsible for troubleshooting and resolving technical issues, providing excellent customer service, and supporting users in a...
A global technology company is seeking a motivated Service Desk professional in Mexico to provide first-level IT support. Responsibilities include responding to user requests via phone and email, troubleshooting hardware and software issues, and assisting with onboarding. Qualifications include a high school diploma, customer service experience, and knowledge of IT systems. Competitive perks such...
A global aerospace company located in Tijuana, Mexico is looking for a dedicated IT Support Specialist to manage daily incident reports and assist users throughout the support cycle. The role involves managing customer incidents, ensuring compliance with safety protocols, and providing both in-person and remote technical support. Candidates should possess a university degree in Computer Science,...
Una empresa internacional de servicios financieros busca un líder para gestionar integralmente los servicios de TI. La función incluye coordinar equipos de atención y asegurar la disponibilidad y mejora continua de plataformas. Se requieren experiencia en liderar equipos multidisciplinarios, certificaciones en metodologías ágiles y un dominio del inglés superior al 75%. Ofrecemos un entorno...
HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...
A leading IT support company in Tijuana is seeking an IT Help Desk Support Technician. This role involves providing first-line IT assistance, troubleshooting software and endpoint issues, and supporting users through remote tools. Ideal candidates will have experience in IT support or help desk roles and must demonstrate strong communication and customer service skills. The position is...
The Customer Service Desk Agent is responsible for providing quality and efficient customer service to customers through technical and quality sound phone calls and tickets daily, as well as various tasks assigned to the agent. General Accountabilities - Maintains daily communication with the team and hits productivity standards. - Receive incoming customer calls, emails, and trouble tickets...
Una empresa internacional de servicios financieros busca un líder para gestionar integralmente los servicios de TI. La función incluye coordinar equipos de atención y asegurar la disponibilidad y mejora continua de plataformas. Se requieren experiencia en liderar equipos multidisciplinarios, certificaciones en metodologías ágiles y un dominio del inglés superior al 75%. Ofrecemos un entorno...
Overview Launchpad Technologies Inc. is recruiting an IT Service Desk Specialist to support a high‐profile U.S. client for 2026. The role is a full‐time, independent contractor position, fully remote and long‐term engaged. You will join a people‐first culture that values excellent compensation in U.S. Dollars, hardware setup for working from home, and training allowances. Estimated...
Andares Zone Key Responsibilities - Provide hardware, software, and network problem diagnosis and resolution via phone, email, chat, and remote desktop support. - Respond to and manage tickets, calls, and instant messages, ensuring proper documentation and timely closure. - Route and escalate issues to internal Level 2 and Level 3 support teams as required. - Coordinate and manage relationships...
HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...
Una empresa internacional de servicios financieros busca un líder para gestionar integralmente los servicios de TI. La función incluye coordinar equipos de atención y asegurar la disponibilidad y mejora continua de plataformas. Se requieren experiencia en liderar equipos multidisciplinarios, certificaciones en metodologías ágiles y un dominio del inglés superior al 75%. Ofrecemos un entorno...
HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...
Una empresa internacional de servicios financieros busca un líder para gestionar integralmente los servicios de TI. La función incluye coordinar equipos de atención y asegurar la disponibilidad y mejora continua de plataformas. Se requieren experiencia en liderar equipos multidisciplinarios, certificaciones en metodologías ágiles y un dominio del inglés superior al 75%. Ofrecemos un entorno...
HCL is looking for a Service Desk Portuguese with below requirements: Job description: • Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users • High school (B.Sc. or Diploma) • 1-2 years help desk, customer service, and support experience with problem solving involving hardware, software, and networks. • Phone support experience is...
HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...
HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...
HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...
HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...