- Trabajo
- México
- Estado de Nuevo León
- Santiago
- IT customer support
Trabajo IT customer support en Santiago
Dispatch Coordination: Assign tickets to IT technicians or support staff based on expertise, workload, and priority. Track ticket progress and escalate issues as needed to ensure timely resolution. - Communication: Serve as the main point of contact between IT staff and end-users. Provide updates on ticket status, manage user expectations, and ensure clear and effective communication throughout...
We are seeking a dedicated and reliable professional with strong adaptability and a stable career mindset. While technical skills can be developed through training, candidates should have a solid educational background in the relevant field. Responsibility and the ability to thrive in a dynamic environment are our top priorities. We need an experienced IT Operation Technician to join our...
HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry‑leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...
¿Quieres cambiar el mundo? Eso es lo que hacemos en Cabify. Nuestro objetivo es hacer de las ciudades mejores lugares para vivir, mejorando la movilidad de las personas que viven en ellas, conectando a pasajeros y conductores con tan sólo pulsar un botón. Es posible que algún día las ciudades sean lugares donde nadie necesite un coche privado, pero aún nos queda un largo camino por recorrer¿nos...
A global customer service provider is seeking Customer Service Agents fluent in Spanish. The role involves interacting with customers through calls, providing support, and solving queries. Ideal candidates exhibit excellent communication skills, attention to detail, and a service-oriented mindset. A high school diploma and bilingual proficiency are required. Opportunities for career development...
SUMMARY Carel is looking for an outgoing, customer service minded individual with a strong HVAC knowledge base. This position is responsible for providing technical assistance to Carel customers and helps to educate, address concerns, and document customer interactions. This individual is in a unique position to participate in teams created to review, launch and develop new products and...
A leading global technology company in Monterrey seeks an IT Solutions Specialist to engage with business functions and advocate for process improvement through IT solutions. You will collect and analyze business requirements, train users, and lead IT projects. Candidates should have 4-6 years of experience and a Bachelor's degree or equivalent. This role requires strong problem-solving,...
Technical Sales Support Customer Training EngineerFlow Control Sealing Dixon ValveLocation Monterrey, Nuevo LeónIndustry Industrial accessories distributor fluid transport hoses, fittings and flow controlSchedule Monday to Friday, 800 a.m. to 600 p.m.Work Mode OnsiteTravel National and USA travel requiredVisa Passport RequiredPosition ObjectiveProvide technical and commercial support and deliver...
A leading adhesives manufacturer in Monterrey seeks a Technical Service Engineer to perform internal product tests, support key accounts, and provide technical training. The ideal candidate will possess a relevant degree and 2+ years of experience in a technical role, with a strong emphasis on customer applications and communication skills. This role offers full-time employment with a...
Somos una empresa internacional, líder en el sector de Contact Centers que busca personas como tú.ACTIVIDADESSe brinda servicio de Atención a Clientes y Soporte Técnico, referente a internet satelital para usuarios de Estados Unidos y América Latina. REQUISITOSDesde PREPARATORIA CONCLUIDATienes que asegurarte de cubrir al 100 horario de capacitación y el horario OperativoExperiencia...
**Title**: Sr. Lead IT Customer Support Analyst Provides telephone technical support to employees regarding technical aspects of assigned products. Answers questions about installation, operation, configuration, customization and usage of assigned products. Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. May...
This is how you WOW: - In charge of day-to-day lead of the business users. Know the end-users and stakeholders and foster transparency and communication. - Own team backlog and fulfillment work: Responsible for backlog prioritization with business and technical resolution. - Lead business through requirement gathering, solution definition, testing and validation. - In charge of following defined...
Company Overview: Alliance Abroad has been a leading facilitator of cultural exchange programs for 35 years. With headquarters in Austin, Texas and offices in Australia, United Arab Emirates, Ireland, Poland, South Africa, Mexico, Canada, Scotland, Philippines, and Spain. We have successfully facilitated meaningful cultural exchange experiences with more than 125,000 international participants...
Content Moderator – Gaming Industry Who we are: Apex Systems is a leading professional services organization focused on providing solutions with real business value. We provide a customer-focused approach to building authentic partnerships with our clients. We are seeking a Content Moderator / Support Agent for one of our largest clients at our Mexico Delivery Center. This role will serve as the...
Content Moderator – Gaming Industry Apex Systems is a leading professional services organization focused on providing solutions with real business value. We are seeking a Content Moderator / Support Agent for one of our largest clients at our Mexico Delivery Center. This role will serve as the first point of contact for user inquiries, focusing on in-game content moderation. You will help...
We are seeking a dedicated and reliable professional with strong adaptability and a stable career mindset. While technical skills can be developed through training, candidates should have a solid educational background in the relevant field. Responsibility and the ability to thrive in a dynamic environment are our top priorities. We need an experienced IT Operation Technician to join our...
Euronet is looking for a highly organized and detail-oriented IT Dispatcher to join our dynamic IT team. The IT Dispatcher will be responsible for managing and coordinating incoming IT support requests, prioritizing issues based on urgency and impact, and ensuring timely resolution. This role is crucial in maintaining efficient IT operations and delivering excellent support to our internal...
A global technology company based in Monterrey is seeking an entry-level IT Support Specialist to provide on-site technical support. The candidate must have a bachelor's degree in IT or Computer Science, along with proficiency in Mobile Device Management and Windows 10. The role involves troubleshooting various technical issues, ensuring consistent processes, and supporting users effectively....
We are seeking a dedicated and reliable professional with strong adaptability and a stable career mindset. While technical skills can be developed through training, candidates should have a solid educational background in the relevant field. Responsibility and the ability to thrive in a dynamic environment are our top priorities. We need an experienced IT Operation Technician to join our...
Content Moderator – Gaming Industry Apex Systems is a leading professional services organization focused on providing solutions with real business value. We are seeking a Content Moderator / Support Agent for one of our largest clients at our Mexico Delivery Center. This role will serve as the first point of contact for user inquiries, focusing on in-game content moderation. You will help...