Trabajo team leader call center en Tijuana

**Location: Zona Rio, Tijuana, Mexico** **Company: BPO Technologies** **Hours: 9 AM to 6 PM Mon - Fri, Sat 8 AM to 12 PM** **Compensation: MXN 30,000 to 50,000** **About Us**: BPO Technologies is a leading call center specializing in connecting potential clients with top-tier financial solutions. We leverage our expertise in debt solutions with your contributions to directly impact our clients'...

Responsible for translating operational and adult learning needs into effective learning solutions.Their primary role is to create, update, and manage training content that enables ambassadors to perform their duties successfully, ensuring that the learning is relevant, clear, didactic, and aligned with business objectives. This role acts as a bridge between technical knowledge and learning...

What started as a small team of twelve in **** in an office in Tijuana has now grown to a family of more than 100+ employees throughout Mexico who have the comfort of working remotely from their homes. We welcome you to join our growing family as a **Team Leader! ** Support Customer Success team members with the retention and growth of the customer base. Work cross functionally to drive key...

A leading BPO firm seeks a dynamic Senior Operations Manager to lead their call center operations in Tijuana, Mexico.This role involves overseeing teams, ensuring performance targets are met, and managing client relationships for international clients.The ideal candidate will possess at least 5 years of experience in BPO management, be fluent in English and Spanish, and show strong leadership and...

**About TaskUs**:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing,...

**International company looking for talent to join our team! ** American company dedicated to financing, buying, and selling used cars, with its main office based in Dallas, Texas. The **Team Leader BDC** will work in close collaboration with the **Lead Generation Manager** to ensure high-quality service is consistently delivered to potential and existing customers. This role is responsible for...

**Looking for a Sales Operations Leader for a Debt Solution call center** **Job Overview**: The Sales operational leader will be responsible for overseeing the day-to-day operations of the call center sales account, ensuring that sales targets are met and operational efficiency is optimized. This role involves leading a team of supervisors and agents, implementing strategies to improve...

Experienced Call Center Trainer to manage the on boarding of new employees and facilitate initial and ongoing training. The overall objectives is to ensure that staff is knowledgeable and capable of delivering excellent customer service in an accurate, timely and courteous manner. - **ON SITE, TIJUANA, MX. **_ **Responsibilities**: - Create and update training content and reference materials with...

**Vacante para la empresa North American Production Sharing de México en Tijuana, Baja California**: **Customer Support Representative** To providecustomers and co-workers with exceptional levels of service through data entry, report creation and effective, professional communication and administrative duties, as requested. **MINIMUM QUALIFICATIONS**: - High School Diploma or equivalent -...

Do you want the opportunity to work from home? We are rapidly expanding our healthcare team. Our competitive compensation plan includes paid training, base pay, with monthly bonus opportunities. We are actively interviewing for immediate full time call center patient advocates. **Requirements**: - Experience working with Medicare, Medicaid, or Pharmacy insurance populations - Pharmacy Tech,...

**Customer service rep not a call center** Everyone loves t-shirts, and we're in the business of bringing creative, custom t-shirts to life. We are fastest custom apparel company in the industry, and we are recruiting the best and brightest to join our fast paced, high energy team! **Responsibilities**: - Help both casual and tech savvy customers in navigating our website, creating and modifying...

**ACSI's fast-growing team is in search of a BILINGUAL TRAINER to handle Onboarding and Continuous developmental training for agents that work with our many US-based clients. We are looking for Trainers who thrive in dynamic environments and have previous Call Center Training experience. ** * **Responsibilities**: - Support operations - Research, develop and implement Training. - Evaluate and...

**About the Role**: As a Call Center Transfer Agent, your primary responsibility is to manage inbound calls and seamlessly transfer customers to the appropriate department or specialist. You will serve as the first point of contact for callers, requiring strong communication skills, professionalism, and the ability to quickly assess customer needs. Your role is crucial in ensuring that each...

**Job Summary**: The Call Center Manager will oversee the operations for the entire call center, under the direction and in partnership with the Consumer Banking division. In addition to managing day to day operations, the manager will be accountable for team performance goals, and the execution of all support processes and procedures, in accordance with regulatory guidelines and performance...

**What does a **Team Leader** do? ** Think of yourself as one of the leaders of the operations department Team Leads go to work with one thing in mind: to provide the best customer experience to our clients. They are able to drive the performance of teammates in order for them to continuously hit their goals. As a Team lead you will coach and manage teammates, and act as a bridge between your...

**Job Summary**: The Call Center Manager will oversee the operations for the entire call center, under the direction, In addition to managing day to day operations, the manager will be accountable for team performance goals, and the execution of all support processes and procedures, in accordance with regulatory guidelines and performance expectations. **Duties/Responsibilities**: - Establish and...

**Looking for Information Technology Support for Call Center** The Information Technology Support will be responsible for providing technical support and ensuring the smooth operation of IT systems and equipment. This role involves troubleshooting hardware and software issues, maintaining IT infrastructure, and assisting with technology implementations. Would also like this role to help us with...

**International company looking for talent to join our team! ** American company dedicated to financing, buying, and selling used cars, with its main office based in Dallas, Texas. **Key Responsibilities** - Participate in the design and improvement of monitoring formats and quality standards - Perform chat monitoring and provide trend data to the Internet Supervisor - Utilize a quality...

**What does a **Team Leader** do? ** Think of yourself as one of the leaders of the operations department Team Leads go to work with one thing in mind: to provide the best customer experience to our clients. They are able to drive the performance of teammates in order for them to continuously hit their goals. As a Team lead you will coach and manage teammates, and act as a bridge between your...

So what does an* Operations Manager** really do? Think of yourself* as a leader your department* Here at* TaskUs *we specialize on Customer Care, we are a ridiculously good company so we make sure our employees are top notch. Imagine yourself going to work with one thing on your mind**:client satisfaction. ** **As you tackle your new tasks for the day, you know that it will all lead to one thing...