- Trabajo
- México
- Estado de Veracruz-Llave
- Xico
- technical service desk manager
Trabajo technical service desk manager en Xico
**Who We Are** At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. **The Role** There are two halves to this role:...
As a Service desk and support manager, you will form part of the Service Management track within the IT function. You will help support business-wide and IT objectives using ITIL methodology best practices for incident, problem, and knowledge centered support as well as Change Management. You will coordinate the different activities of the service desk team to guarantee the business continuity,...
Hybrid, Mexico City_ Amer Sports Mexico is looking for an **IT Service Desk and Incident Manager** to lead and develop our **end-user IT support operations** across the North America region. If you are passionate about IT technology, customer experience, and continuous service improvement, this is the perfect opportunity for you! In this role, you will ensure **high-quality IT support**, drive...
**Vacante para la empresa Reclutamiento IT en Azcapotzalco, Ciudad de México**: **Sobre nosotros** - Somos una empresa 100% mexicana, dedicada al soporte a misión crítica (aplicaciones, servidores, servicios de TI) trabajamos con clientes del sector financiero, bancario y retail, nos diferenciamos por el apego a procesos y el enfoque en las personas. Actualmente, buscamos para nuestro equipo en...
Incident manager **Requisitos**: - Carrera Concluida en tecnologías de información, computación, informática o a fin. - Idioma inglés al 90% (obligatorio) - Conocimiento en frameworks ITSM (preferiblemente ITIL a nível fundacional), enfocado a Gestión de Incidentes y Gestión de Problemas - Conocimiento general de componentes Infraestructura y componentes de aplicación para los servicios de TI. -...
**The company** Toshiba is a provider of technology services for retail businesses to create high-quality digital platforms and products that accelerate time to market. Our diverse and adaptable teams provide the right mix of solutions and methodologies to deliver results as we collaborate with our clients' teams to foster innovation through continuous learning. **Our people** At Toshiba, all...
**Vacante para la empresa Training Talent en Cuauhtémoc, Ciudad de México**: **Sobre nosotros** - Somos una empresa 100% mexicana, dedicada al soporte a misión crítica (aplicaciones, servidores, servicios de TI trabajamos con clientes del sector financiero, bancario y retail, nos diferenciamos por el apego a procesos y el enfoque en las personas. Actualmente, buscamos para nuestro equipo en CDMX...
After-Sales Technical Service Manager - MexicoXPeng Motors is one of China's leading smart electric vehicle ("EV") companies. We design, develop, manufacture and market smart EVs integrated with advanced Internet, AI and autonomous driving technologies. We are committed to in-house R&D and intelligent manufacturing to create a better mobility experience for our customers. We strive to transform...
Job Details Description Monster Energy is more than an energy drink, it is a lifestyle! We support the scene, our bands, our athletes, and our fans. We back athletes so they can make careers out of their passions. We strive to create immersive and authentic experiences that inspire. We celebrate with our fans and riders and employees! We are a brand that represents being the best at what we...
OverviewXPeng Motors is one of China's leading smart electric vehicle (EV) companies. We design, develop, manufacture and market smart EVs that are seamlessly integrated with advanced Internet, AI and autonomous driving technologies. We are committed to in-house R&D and intelligent manufacturing to create a better mobility experience for our customers. We strive to transform smart electric...
Job Description Technical Support and Repair Execution Responsible for the daily maintenance, fault diagnosis, and troubleshooting of new energy vehicles. Responsible for the testing and repair of the "three-electric systems" (battery, motor, and electronic control system). Guide and supervise local technicians to complete standardized repair operations, ensuring repair quality meets company...
Job Title: Service Desk Level 1 (L1) Technician Job Description: A Service Desk Level 1 (L1) Technician plays a crucial role in providing technical support and assistance to end-users within an organization. The primary responsibility of an L1 Technician is to resolve basic technical issues and provide timely and effective solutions to ensure mínimal disruption to the organization's...
Description As a Service Desk Agent, you will be responsible for providing expert solutions to technology problems reported. The Service Desk Agent is responsible for providing superior customer service, accurately logging tickets, and effectively transitioning and escalating unresolved problems. Also responsible for maintaining a knowledge-based system of common reported problems and...
As a Service Desk Engineer, you will report to the Manager, Cloud Operations. As part of the multicultural 24x7x365 Cloud Operations team, you will provide best-in-class customer support for AWS Cloud Infrastructure. Service Desk Engineers work four, ten-hour shifts a week or five, eight-hour shifts a week. This position is 100% remote. **Responsibilities**: - Manage Service Desk ticketing and...
**Job Description:**At DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing and modern Workplace.Our DXC Modern...
Overview Job Title: Service Desk specialist, Portuguese fluent – Especialista de mesa de ayuda con Portugues fluido Location: Sur de la Ciudad de México Job summary: Responsible for providing the first level of telephone, chat, email, self-service/web portal support of hardware, systems, sub-systems and/or applications and infrastructure for users in Portuguese. Manages end to end support for...
Overview: **About the company** The Functionary has brilliant and passionate people with the energy and ambition to succeed! If you are ready to make an immediate impact and you want to work with the best, then The Functionary may be the place for you. The Functionary is a leading provider of business process support services to consumers, small businesses, mid-market, and enterprise...
The Customer Service Desk Agent is responsible for providing quality and efficient customer service to customers through technical and quality sound phone calls and tickets daily, as well as various tasks assigned to the agent. General Accountabilities Maintains daily communication with the team and hits productivity standards. Receive incoming customer calls, emails, and trouble tickets for both...
A leading EV manufacturer is seeking an After-Sales Technical Service Manager in Mexico. This role focuses on technical support and repair execution for electric vehicles, including maintenance and troubleshooting of advanced systems. The ideal candidate should have at least 5 years of experience in the automotive industry, with specific competence in new energy vehicles. Proficiency in Spanish...
**Vacante para la empresa Training Talent en Benito Juárez, Ciudad de México**: **Sobre nosotros** - Somos una empresa 100% mexicana, dedicada al soporte a misión crítica (aplicaciones, servidores, servicios de TI) trabajamos con clientes del sector financiero, bancario y retail, nos diferenciamos por el apego a procesos y el enfoque en las personas. Actualmente, buscamos para nuestro equipo en...