Trabajo major incident management en Zapopan

A technology firm in Mexico is seeking a Site Reliability Engineer focusing on incident management. This role involves leading major incident resolutions, designing observability tools, and improving systems reliability through collaboration and communication. The ideal candidate has a Bachelor’s degree and over 3 years of experience in related IT roles. Strong skills in incident management and...

Position title Salesforce Administrator SQLLocation Mexico City, Mexico Duration 12 Months Contract Long term.Skills Salesforce Administration, with SQL Coding, ITSM Knowledge Job Description Tech SQL Queries ITSM ITIL Familiar with any observability tools Familiar with any cloud service Experience with Automation or any process improvement formatframework like shift left, continuous improvement...

About Company ENNOVI, a Mobility Electrification Solutions Partner, is a world leader in designing and manufacturing customized interconnect and high-precision system solutions for electric vehicles. We are fully dedicated to the mobility market with the agility to act at speed in realizing EV OEMs' needs, from product, process, and manufacturing, on a global level. Headquartered in Singapore,...

Major Incident Manager-******** **Applicants are required to read, write, and speak the following languages***: English, Spanish **Preferred Qualifications** The Oracle Cloud Infrastructure (OCI) Operations team is seeking accomplished and passionate individuals to lead and evolve our Incident Management practice to become a best-in-class service offering. The primary function of a Cloud Incident...

**Responsibilities**: As a Major Incident Manager, you will be in a highly visible role contributing to Finastra's daily operations in a global 24/7/365 environment. This role is key to drive speedy resolution of major incidents by actively facilitating and co-ordinating across multiple technical teams, a level head, and a broad technical understanding is key to ensure success. This role owns all...

JOB DESCRIPTION We are currently seeking a Incident Support Specialist to join our team in Zapopan, Jalisco (MX-JAL), Mexico (MX) The individual will provide Remote Level 1 & 2 Production and Application Support for Hilton Worldwide Digital Key System and Connected Room. The individual will provide live phone support during daytime/evening/weekend hours and participate in an on call...

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...

We are currently seeking a Account Service Specialist to join our team in Guadalajara The IT Service Manager will need to provide the leadership of the ITIL Service Management capability for Service Design, Introduction and Transition. Champion the ITIL control processes for Problem, Change, Release, Configuration Management, delivering successful outcomes that enables them to achieve its...

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how...

A leading technology provider is seeking an experienced IT Incident Management Specialist to join their Guadalajara team. The role involves overseeing the end-to-end Problem Management process, focusing on reducing backlog and improving IT service stability. Qualified candidates should possess strong analytical skills, knowledge of ITIL processes, and proficiency in ServiceNow. This is a hybrid...

We are currently seeking a Incident Problem Management(ServiceNow,L1/ L2) to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). The individual will provide Remote Level 1 & 2 Production and Application Support for Hilton Worldwide Digital Key System and Connected Room. The individual will provide live phone support during daytime/evening/weekend hours and participate in an on call...

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great...

Organizational Change Management Consultant – Americas Delivery Mexico (ADMX) Are you passionate about communicating clear ideas to large audiences, during major shifts for a corporation? An Organizational Change Management (OCM) professional who wants to work in a collaborative environment? As an OCM Consultant you will have the ability to share new ideas and collaborate on projects without the...

Responsibilities Act as first customer point of contact and observe the response SLOs Triage customer requests and engage appropriate technical teams and experts, following the predefined processes and best practices Capture and collect customer concerns, issues and impact Provide customer service and incident management support, as per Service Desk delivery standards Act as an escalation...

About Company ENNOVI, a Mobility Electrification Solutions Partner, is a world leader in designing and manufacturing customized interconnect and high-precision system solutions for electric vehicles. We are fully dedicated to the mobility market with the agility to act at speed in realizing EV OEMs' needs, from product, process, and manufacturing, on a global level. Headquartered in Singapore,...

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...

Responsibilities Act as part of the Global Service Desk as L2 technical support, adhere to and observe all the processes and procedures designed for the function Provide rapid intake, triage, stabilization, and coordinated escalation for customer incidents Triage customer requests and engage appropriate technical teams and experts, following the predefined processes and best practices, Provide...

About Company ENNOVI, a Mobility Electrification Solutions Partner, is a world leader in designing and manufacturing customized interconnect and high-precision system solutions for electric vehicles. We are fully dedicated to the mobility market with the agility to act at speed in realizing EV OEMs' needs, from product, process, and manufacturing, on a global level. Headquartered in Singapore,...

About Company ENNOVI, a Mobility Electrification Solutions Partner, is a world leader in designing and manufacturing customized interconnect and high-precision system solutions for electric vehicles. We are fully dedicated to the mobility market with the agility to act at speed in realizing EV OEMs' needs, from product, process, and manufacturing, on a global level. Headquartered in Singapore,...