Trabajo Helpdesk en Ciudad de México

Location: Remote Experience: 2+ Years (Workday HCM) English Level: B2+ (Upper-Intermediate or higher) We are looking for a Tier 1 Workday helpdesk resource. Primary duties will be around EIBs and reassigning user-based security roles, the candidate will manage around 80% of all tickets. - Act as first point of contact for Workday-related support requests via ServiceNow ticketing system. -...

OUR COMPANY EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our...

👉 ¿Quiénes somos Aubay? Somos una multinacional europea creada en 1997 con presencia en España desde hace más de 20 años, cotizamos en bolsa con el índice (EURONEXT: AUB), nuestra sede central en Paris, y presencia en Francia, Luxemburgo, Reino Unido, Bélgica, Italia, México, Portugal y España. Contamos con un equipo humano de más de 7.500 personas de las cuales, más de 2.500, desarrollan su...

Be part of an innovative team and culture! We are looking for a proactive and communicative individual eager to learn and grow professionally through hands-on experience. This role at Solvo Global is an excellent opportunity focused on Help Desk Support. Please note: This role is focused on providing technical support through service tickets. The assistant will help resolve issues, escalate...

The Customer Service Desk Agent is responsible for providing quality and efficient customer service to customers through technical and quality sound phone calls and tickets daily, as well as various tasks assigned to the agent. General Accountabilities Maintains daily communication with the team and hits productivity standards.Receive incoming customer calls, emails, and trouble tickets for...

Opal Group organizes premier virtual and live conferences catered to top executives and decision-makers throughout various industries. We are dedicated to providing high-quality events and information through unparalleled speaking sessions, workshops, and unique face-to-face networking opportunities. Our unique work environment offers an opportunity for the self-starter with unlimited growth...

About the Role We are looking for an IT Operations Helpdesk Support professional to provide technical assistance, troubleshoot IT issues, and support our internal team in resolving operational challenges. You will be the first point of contact for technical support, system administration, and IT infrastructure maintenance, ensuring that our teams operate efficiently. Key Responsibilities -...

A leading pharmaceutical company is seeking a Technical Service Representative for L1 support in IT services. The ideal candidate should possess a bachelor's degree in computer science or a related field and have 1 to 3 years of experience in a technical service desk role. Responsibilities include advising users on IT products, troubleshooting issues, and utilizing remote tools. This position is...

HCL is looking for a Service Desk Portuguese with below requirements:Job description:• Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users• High school (B. Sc. or Diploma)• 1-2 years help desk, customer service, and support experience with problem solving involving hardware, software, and networks.• Phone support experience is mandatory•...

Brindar soporte técnico integral a usuarios y operación interna, garantizando la continuidad de los servicios tecnológicos mediante atención oportuna, mantenimiento de equipos, administración de infraestructura básica y gestión eficiente de tickets.Responsabilidades principalesRealizar respaldos de información y control de integridad de datos.Mantenimiento preventivo y correctivo a...

About Energy Systems We help customers navigate the complex transition to a decarbonized and more sustainable energy future. We do this by assuring that energy systems work safely and effectively, using solutions that are increasingly digital. We also help industries and governments to navigate the many complex, interrelated transitions taking place globally and regionally, in the energy...

Técnico - Centro De Servicio Autorizado Apple CDMX Únete al equipo de fidelización de clientes de Apple como Técnico. En este rol, serás fundamental para recuperar la confianza de nuestros clientes a través de un servicio excepcional y asegurando la calidad en el soporte y reparación. Formarás parte de un entorno dinámico, rodeado de talento, con oportunidades constantes para desarrollar tus...

Overview GreenPowerMonitor, a DNV company, is at the heart of global energy transformation. We utilize data-driven digital solutions to optimize the performance of renewable energy installations worldwide. Our work contributes to a more diverse, more sustainable global energy mix. Are you passionate about providing technical support to customers and helping them turn their challenges into success...

About PayJoy PayJoy is a mission‑first credit provider dedicated to helping under‑served customers in emerging markets achieve financial stability and success. Our patented technology for secured credit provides an on‑ramp for new customers to enter the credit system. Through PayJoy’s point‑of‑sale financing and credit cards, customers gain access to a modern quality of life. PayJoy’s credit also...

We are looking for a highly motivated individual to join our AI Special Forces team. A person who is passionate about delivering fast, effective, and high-quality support to clients, and is driven by the potential of technology and AI. This role is perfect for someone who loves solving problems, is highly organized, and has a strong interest in technology and AI. As an AI Special Forces...

Somos uno de los primeros pioneros en el acceso salarial; nuestra pasión en EarnIn es desarrollar productos que brinden flexibilidad financiera en tiempo real a quienes enfrentan los desafíos de vivir al día. Los miembros de nuestra comunidad pueden acceder a sus ingresos a medida que los generan, con opciones para gastar, ahorrar y hacer crecer su dinero sin tarifas obligatorias, intereses ni...

Be part of an innovative team and culture! We are looking for a proactive and communicative individual eager to learn and grow professionally through hands-on experience. This role at Solvo Global is an excellent opportunity focused on Help Desk Support. Please note: This role is focused on providing technical support through service tickets. The assistant will help resolve issues, escalate...

A leading pharmaceutical company is seeking a Technical Service Representative for L1 support in IT services. The ideal candidate should possess a bachelor's degree in computer science or a related field and have 1 to 3 years of experience in a technical service desk role. Responsibilities include advising users on IT products, troubleshooting issues, and utilizing remote tools. This position is...

A global technology provider in Mexico City seeks a Helpdesk Specialist to provide technical support, ensure IT infrastructure efficiency, and uphold customer satisfaction. The position involves managing service desk tasks, resolving technical issues, and adhering to operational standards. Ideal candidates possess 3-6 years of support experience, strong problem-solving skills, and a commitment to...

A leading pharmaceutical company is seeking a Technical Service Representative for L1 support in IT services. The ideal candidate should possess a bachelor's degree in computer science or a related field and have 1 to 3 years of experience in a technical service desk role. Responsibilities include advising users on IT products, troubleshooting issues, and utilizing remote tools. This position is...