Trabajo technical helpdesk support en Ciudad de México

The Customer Service Desk Agent is responsible for providing quality and efficient customer service to customers through technical and quality sound phone calls and tickets daily, as well as various tasks assigned to the agent. General Accountabilities Maintains daily communication with the team and hits productivity standards.Receive incoming customer calls, emails, and trouble tickets for...

HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...

A recognized global company is looking for a Sales Support Engineer for its offices in México City. Responsibilities / Tasks Generate quotes for spare parts, upgrades, and customizations for clients in the region. Manage customer orders from the region, ensuring efficient and high-quality service. Coordinate with the Supply Chain department for purchasing and logistics of customer requirements in...

Location: Remote (Based in Mexico) Job Type: Consultant Contract We kindly ask that applicants be fluent in the local language (Spanish) and English , and have the legal right to work in the country. FJDynamics is a global robotics company focused on digitalization, automation, and new energy. We are committed to creating practical and affordable robots for labor-intensive industries, using our...

En FiberHome buscamos un Ingeniero de Soporte Técnico responsable de brindar soporte especializado en equipos ONU y OLT, asegurando la correcta instalación, operación y mantenimiento de la red de nuestros clientes.Zona Ciudad de MéxicoJornada Lunes a Viernes 9am 6pmInglés avanzadoResponsabilidades Instalación, puesta en marcha y aceptación de proyectos con equipos ONUOLT. Diagnóstico,...

En Experis, la división de ManpowerGroup especializada en proyectos, soluciones y talento profesional de TI, conectamos al talento tecnológico con proyectos estratégicos en México y a nivel internacional, impulsando la innovación y el crecimiento profesional bajo un enfoque humano. Buscamos talento con experiencia en Atención y resolución de incidencias para clientes internos y externos....

Be the spark that brightens days and ignite your career with TTECs awardwinning employment experience TTEC is a certified Great Place to Work certified As a Bilingual Technical Support Representative EnglishSpanish working in Mexico City, youll be a part of bringing humanity to business. experienceTTEC What Youll be DoingDo you have a passion for helping others and giving them peace of mind...

Department: Global Technical Assistance Center (GTAC) Experience: 5–8 Years Type: Full-time | Shift-based support | Remote Location: LATAM Role Summary We are hiring a Technical Support L3 Engineer to own critical production incidents, complex escalations, RCA, and permanent fixes for enterprise-grade platforms. The role is open to candidates from telecom, SaaS, cloud, enterprise applications,...

Technical Sales Support – Liquid Analysis, Recorders, and Controllers (CWA) 1 week ago Be among the first 25 applicants At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run...

A global technology company located in Mexico City is seeking an experienced Technical Lead to oversee SampleManager LIMS implementation and provide exceptional technical support. The role requires 7 years of relevant experience, fluency in Spanish, and strong problem-solving skills. Candidates will work on customer requirements and lead technical teams to deliver compliant solutions on time....

We are currently searching for a Technical Support Manager to support our business development in Mexico. This is for our Smart Home brand IMOU (Pronounced: I-Moe). Who Are We? IMOU is a global leader in the Smart Home segment and we have built a reputation in the overseas market as the go-to vendor for Smart Security & Smart Home. Set up as a subsidiary of Dahua Group, the second largest...

Buscamos un Technical Support AI Operations Specialist, una persona práctica, resolutiva y que disfrute trabajar en la intersección entre tecnología, datos y éxito del cliente.Serás responsable de brindar soporte técnico de primer nivel a nuestros clientes, asegurando una atención rápida y eficiente, además de ayudar a crear procesos internos más inteligentes mediante herramientas...

Location: Remote Experience: 2+ Years (Workday HCM) English Level: B2+ (Upper-Intermediate or higher) We are looking for a Tier 1 Workday helpdesk resource. Primary duties will be around EIBs and reassigning user-based security roles, the candidate will manage around 80% of all tickets. - Act as first point of contact for Workday-related support requests via ServiceNow ticketing system. -...

A global technology provider in Mexico City seeks a Helpdesk Specialist to provide technical support, ensure IT infrastructure efficiency, and uphold customer satisfaction. The position involves managing service desk tasks, resolving technical issues, and adhering to operational standards. Ideal candidates possess 3-6 years of support experience, strong problem-solving skills, and a commitment to...

Be part of an innovative team and culture! We are looking for a proactive and communicative individual eager to learn and grow professionally through hands-on experience. This role at Solvo Global is an excellent opportunity focused on Help Desk Support. Please note: This role is focused on providing technical support through service tickets. The assistant will help resolve issues, escalate...

A recognized global company is looking for a Sales Support Engineer for its offices in México City. Responsibilities / Tasks Generate quotes for spare parts, upgrades, and customizations for clients in the region. Manage customer orders from the region, ensuring efficient and high-quality service. Coordinate with the Supply Chain department for purchasing and logistics of customer requirements in...

Location: Remote (Based in Mexico) Job Type: Consultant Contract We kindly ask that applicants be fluent in the local language (Spanish) and English , and have the legal right to work in the country. FJDynamics is a global robotics company focused on digitalization, automation, and new energy. We are committed to creating practical and affordable robots for labor-intensive industries, using our...

A technology solutions provider is searching for a Technical Support L3 Engineer to manage critical production incidents and complex escalations. This remote role involves troubleshooting across various layers and ensuring compliance with SLAs. Ideal candidates have 4-8 years in technical support, strong analytical skills, and the ability to work under pressure. The position requires clear...

A global technology leader is seeking a Technical Sales Support professional in Mexico City. The ideal candidate will have a Bachelor's degree in Engineering and at least 3 years of technical field experience in liquid analyzers and controllers. Responsibilities include providing specialized support for sales, delivering technical training, and ensuring customer satisfaction. A strong customer...

OUR COMPANY EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our...