Trabajo IT customer support en Lagos de Moreno

About the RoleAs a Junior Customer Support, you will be the frontline support for our users and administrators. Through phone, email, and web chat, you'll troubleshoot issues, strengthen customer relationships, and ensure a positive experience with our products.Joining our team means learning the foundations of our business model, gaining exposure to cross-functional teams, and developing...

Job Title: Customer support representativeJob Location: Guadalajara, MexicoJob Description- Maintaining a positive, empathetic, and professional attitude toward customers at all times.- Responding promptly to customer inquiries.- Communicating with customers through various channels.- Acknowledging and resolving customer complaints.

About Us:GDL Connect is a US-based company with operations in Guadalajara, Mexico, providing top-tier nearshoring staffing solutions to lower operational costs without compromising company culture. The company focuses on cross-cultural excellence to empower businesses to focus on expansion and growth.About the role:The Customer Support's responsibility is to accurately determine borrower mortgage...

Mandatory Skills Description:- Solid Data Networks fundamentals including network equipment and protocols.- Solid scripting fundamentals. Ability to perform basic tasks with a scripting or programming language.- Troubleshooting abilities.- Customer orientation.- Ability to communicate fluently in Spanish and English in verbal and written form.- Bachelor's degree in related engineering or computer...

Purpose of PositionAs a Finance System Admin Support, an Analyst level position, will support the day-to-day configuration, maintenance, and optimization of the Coupa and Concur platform across key modules as they pertain to Procure to Pay areas. This position will work closely with the end-users, technical teams, and process owners to ensure the systems are running efficiently and effectively....

Job SummaryWe are seeking an L1 Support Engineer / Lead with exposure to Salesforce Commerce Cloud (SFCC) and Order Management Systems (OMS) to provide first-line support for eCommerce applications. The role involves monitoring systems, handling incidents, performing basic troubleshooting, and analyzing logs to ensure platform stability. The engineer will coordinate closely with L2/L3 teams and...

Position: Sales SupportSummary: Provides ocean and airfreight quotations and bookings including inland/pick up rates; support general office operations whenever needed.Essential Duties and Responsibilities include but are not limited to the following:Respond to phone, e-mail, or fax rate or booking requests from clients, agents or outside sales representatives. Schedule cargo pick up within North...

U.S.-Based Law Firm | Full-Time | ON-SITE ONLYWe are a U.S. law firm expanding our Guadalajara team and are hiring a full-time Legal Assistant to work on site from our Guadalajara office.Important: Applications must include a CV/resumé in English only.- No prior legal experience is required — we provide complete training in U.S. legal procedures. ]Position Details- Salary: $17,000 MXN net per...

POSITION SUMMARYUnder the general supervision of the Customer Solutions Supervisor (CSS), the Customer Service Representative (CSR) assists customers and records necessary customer information by performing the following duties listed below. The CSR is expected to work with minimal supervision within the procedures and limits of the position. Unusual circumstances or situations requiring...

Our client is seeking an experienced Senior Customer Service Associate to support customer operations and serve as a key liaison between customers and internal Applications Engineering teams. This role is critical to ensuring high-quality service delivery, efficient case management, and consistent customer satisfaction.Position SummaryThe Senior Customer Service Associate will manage customer...

Join to apply for the Sr. Ops & Value Stream Manager , AMZL role at Amazon 1 day ago Be among the first 25 applicants About Amazon At Amazon, we’re working to be the most customer‑centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our...

The Engineer – Collaboration Services Platform Specialist is a strategic technical role within the Digital Workplace Platforms team, focused on advancing collaboration technologies across Cummins. This role will define, build, and communicate technical and architectural vision for the Collaboration Services Platform to ensure systems and solutions are fit for purpose and meet business...

HCLTech is a global technology company, home to more than 223,000 people in 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelistsResponsibilities- Communicate with customers via phone, email and chat- Provide knowledgeable answers to questions about product, pricing and availability- Work with internal departments to meet customer's needs- Data entry in various...

Project Description: We are a team of Product Support Engineers for a high‑end hardware‑based testing solution. Our customers include service providers, network equipment manufacturers and enterprises who use it to test, measure and validate their network designs and devices. We support a broad array of network emulated protocols and an API that enables automating repetitive tasks, such as...

- Project Description:- We are a team of Product Support Engineers for a high‑end hardware‑based testing solution. Our customers include service providers, network equipment manufacturers and enterprises who use it to test, measure and validate their network designs and devices. With the help of our products, our clients can deploy services and release equipment with confidence to the market.- We...

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelistsResponsibilities- Communicate with customers via phone, email and chat- Provide knowledgeable answers to questions about product, pricing and availability- Work with internal departments to meet customer's needs- Data entry in various...

Hi AllI hope you are doing well!I came across your profile on LinkedIn and found it suitable for our Customer Service Representative role based in Guadalajara, Mexico. TATA 3We have a Team videos Interview Drive scheduled on (November Month ) from 10:00 AM-3:00 PM MX time, so you can chouse -in any time during these hours.If interested, kindly share your updated Resume in English, along with the...

Responsibilities:As member of our Support Services team you would represent our client's brand by providing customers and end users with great technical support by the proper handling of support cases. These cases involve the following activities.• Respond incoming Service Requests from external customers, and our Sales Engineers and Sales teams via telephone and email and moving them forward...

We are seeking a Customer Service Representative to provide exceptional support to our customers. The role involves handling inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving.Key Responsibilities:- Respond promptly to customer inquiries via phone, email, chat, or social media.- Provide accurate information about products, services,...