About Us: GDL Connect is a US-based company with operations in Guadalajara, Mexico, providing top-tier nearshoring staffing solutions to lower operational costs without compromising company culture. The company focuses on cross-cultural excellence to empower businesses to focus on expansion and growth. About the role: The Customer Support's responsibility is to accurately determine borrower...
ABOUT US Datacultr is a global Digital Operating System for Risk Management and Debt Recovery, we drive Collection Efficiencies, Reduce Delinquencies and Non-Performing Loans (NPL’s). Datacultr is a Digital-Only provider of Consumer Engagement, Recovery and Collection Solutions, helping Consumer Lending, Retail, Telecom and Fintech Organizations to expand and grow their business in the...
Job Title: Client Onboarding & Audit Scheduling Coordinator Location: Mexico- Remote Employment Type: Full-time About the Role BSI Mexico is seeking a detail-oriented and proactive Client Onboarding & Audit Scheduling Coordinator to ensure the seamless delivery of our certification services. In this role, you will be the crucial link between Sales, Operations, Auditors, and Clients—managing...
Industry: HVAC | Advertising | Marketing Schedule: Full-Time (Mon–Fri) Location: Remote About Us We’re a fast-growing HVAC company helping HVAC business owners scale using modern marketing, automation, and AI-driven systems. As we expand, we’re hiring a driven Client Success Manager + Appointment Setter who thrives in communication-heavy roles and loves helping clients win. How to...
Job Role: Customer Service Representative Location: Queretaro, Mexico Responsibilities - Communicate with customers via phone, email and chat - Provide knowledgeable answers to questions about product, pricing and availability - Work with internal departments to meet customer's needs - Data entry in various platforms Qualifications - At least 1 - 3 years' of relevant work experience -...
In Odoo we believe in diversity, inclusion and excellence in customer service. We are looking for passionate people who share our vision and are willing to make a difference. This is a great opportunity for anyone looking to learn about software. Recent graduates and people looking to advance in their professional careers are welcome!! About the job: Odoo is the world's top open-source ERP...
Customer Experience (CX) Manager Are you passionate about building world‑class customer experiences in the automotive industry? We are is looking for a Customer Experience (CX) Manager to design, govern, and continuously improve the end‑to‑end customer journey, ensuring every touchpoint meets our global OEM standards and drives loyalty, and retention. This role plays a key part in aligning...
We are Daimler Financial Services Mexico, a branch of the Daimler Trucks group, and we offer financial solutions that adapt to the needs of our distributors, clients, and market. With over 25 years in Mexico, we have focused on building an excellent reputation of service; and to achieve that, we have relied on technological innovation, digital evolution, and a customer-oriented approach. We are...
SUMMARY Carel is looking for an outgoing, customer service minded individual with a strong HVAC knowledge base. This position is responsible for providing technical assistance to Carel customers and helps to educate, address concerns, and document customer interactions. This individual is in a unique position to participate in teams created to review, launch and develop new products and...
Salary Range: $1200 - $1800 per month Overview We are seeking a reliable, customer-focused professional to support our self-storage operations. This role is ideal for a strong communicator with excellent customer service skills, solid technical aptitude, and the flexibility to assist across multiple areas of the business. In addition to handling customer calls, this position includes...
EBC Financial Group is expanding its retail operations and is looking for a dynamic Customer Service Executive to support our retail clients across Latin America. This hybrid role combines exceptional customer service skills with a strong commercial approach to sales and lead conversion. The ideal candidate will contribute to the growth of our retail and Forex business by delivering outstanding...
Customer Support Representative Bilingual Customer Support Representative for a final client in the Food & Beverage Industry opportunity in Mexico City: Role Overview The Call Center Customer Representative is responsible for delivering high-quality customer support through inbound and/or outbound interactions. This role focuses on resolving customer concerns efficiently, providing accurate...
Customer Success Manager / Passport Global Please watch this 2-minute video first: https://docs.google.com/videos/d/1ozgujKudATn835JPcfsp5O1cKOh9TnZ2KvEy2pb4VEc/edit?usp=sharing Full time / 8 hours per day / Remote Compensation: USD $1,500–$2,000 per month (based on experience) Benefits: - 13 days of paid vacation / 5 paid sick days / 11 floating holidays per year - Option to purchase 761...
Responsibilities 1. Lead customer planning meeting (CPFR) for KA customers to obtain 13 weeks SI plan for both Phone and AIoT products. 2. Be responsible for end-to-end order fulfillment process to ensuren achievement of SI target for the channels. 3. Work together with internal teams like Logistics, Finance to solve blocking point during delivery process. 4. Build good relation with...
🔥 We are looking for an awesome Support Specialist to join our team! 👉 Instructions: Read the job post in full then scroll to the bottom to learn more about our interview process. Summary: - $5.77 USD per hour ($12,000/year) - 40 hours per week (you are expected to be on Zoom the whole time) - Schedule is 9am to 5pm CST time - HubStaff productivity tracking software will be installed on your...
💼 We’re Hiring: Customer Success Manager (Healthcare & SaaS) 🌍 Location: Remote 🕘 Schedule: Full-Time | Core availability: 9:00 AM – 6:00 PM CST 📌 Position Type: Permanent 🌟 About the Role As a Customer Success Manager, you’ll play a central role in client service, operations, and project execution—serving as the connective tissue between leadership, partners, and internal teams. This is a...
The company develops an internal developer platform (IDP) designed to streamline the software development lifecycle and DevOps processes. The platform provides a single source of truth for all infrastructure assets and operations within an organization's tech stack. This allows developers to perform self-service actions, such as provisioning development environments and managing...
The Role: We’re seeking an upbeat, empathetic Remote Customer Support & Property Lead to join our self-storage management team. This role is a perfect fit for a "people person" who finds genuine joy in helping others, solving problems, and providing a world-class service experience. Working closely with our two founders, you will be the heart of our customer interactions. We are looking for a...
¿Eres un experto en maximizar el valor del cliente a través de datos y tecnología? Estamos buscando a un Head of Monetization & Customer Value para liderar la estrategia de Upsell y Cross-Sell en una institución financiera de alto impacto. El Reto Tu misión será maximizar los ingresos de nuestra base de clientes mediante estrategias avanzadas de segmentación, colocación y maduración de...
Job Responsibilities: 1. Handle escalated tickets from Level 1 CS contractors, primarily responsible for processing non-in-game currency or score editting escalated tickets. To review game knowledge from product development documentation on confluence, internal knowledge database, GM backend tool queries, and direct communication with dev team to provide clear response instructions to Level 1 CS...