As a Customer Success Manager, you'll be at the forefront of ensuring our most valuable customers achieve extraordinary results with our software solutions. You'll own relationships with 10-15 of our top strategic accounts—driving product adoption, mitigating risk, and creating the kind of value that turns customers into lifelong partners. This role is equal parts strategist, advocate, and...
Quality and Customer Experience Sr. Manager Summary Support Managers in decision-making and the execution of shared market strategies, working closely with the Quality Director in managing high-level strategic initiatives. Implement quality procedures defined in process standards and drive strategies that add value to both internal and external clients. Leverage data analysis and feedback to...
Join Epson's Customer Account Service Team—the central hub for supporting our customers and internal partners, ensuring smooth, accurate, and on-time order delivery from start to finish. What You'll Do - Manage customer orders in SAP from receipt to delivery. - Resolve order issues by working with credit, sales, and logistics teams. - Provide proactive updates to customers on order status,...
Job Description Serve as the primary customer contact for ADI website related issues. You will respond to customer inquiries via phone, chats and emails about website functionality, order inquiries, order changes and RMA's. You will assist other customer service associates with administrative duties. You will communicate with other departments such as Technical Support, Logistics, Manufacturing,...
About Us OEC Group has been a leader in freight forwarding since 1981! With headquarters in Taipei, Taiwan, regional hubs in New York, and branches across Asia, North America, and Europe, we're proud to be a strong player in a fast-growing global market. Our ambition drives us to be one of the top names in logistics and importing. What You'll Be Doing Build and maintain detailed customer...
Job Title: Client Onboarding & Audit Scheduling Coordinator Location: Mexico- Remote Employment Type: Full-time About the Role BSI Mexico is seeking a detail-oriented and proactive Client Onboarding & Audit Scheduling Coordinator to ensure the seamless delivery of our certification services. In this role, you will be the crucial link between Sales, Operations, Auditors, and Clients—managing...
Ready to shape the future of work? At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models...
About Kerry Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry...
¿Eres un experto en maximizar el valor del cliente a través de datos y tecnología? Estamos buscando a un Head of Monetization & Customer Value para liderar la estrategia de Upsell y Cross-Sell en una institución financiera de alto impacto. El Reto Tu misión será maximizar los ingresos de nuestra base de clientes mediante estrategias avanzadas de segmentación, colocación y maduración de...
CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to...
TITAN is a no-code, web-based, fast-paced, growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America. As a Customer Success Manager, you'll manage client onboarding, expansions,...
At Tech Mahindra, we are looking to add a Customer Success Specialist to our team with a focus on B2B sales and contract renewal. This role is key to ensuring customer satisfaction, driving retention, and contributing to sustained revenue growth. You will report directly to the Sales Manager, have an assigned territory, and develop a deep understanding of our products and services to offer...
About the Role As a Junior Customer Support, you will be the frontline support for our users and administrators. Through phone, email, and web chat, you'll troubleshoot issues, strengthen customer relationships, and ensure a positive experience with our products. Joining our team means learning the foundations of our business model, gaining exposure to cross-functional teams, and developing...
El equipo de Customer Success es responsable de gestionar, retener, fidelizar y expandir la cartera de clientes en México dentro de diversas industrias. En este rol, tendrás la oportunidad de trabajar de manera dinámica, resolviendo necesidades específicas de cada cliente y ayudando a optimizar sus negocios a través de la integración de las aplicaciones de Odoo. Serás el puente entre nuestros...
We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of...
Responsible for managing customer inquiries, complaints, comments, and occasionally reports from users or clients. Engages with customers through various marketing-managed interfaces and ensures service quality. Responsibilities - Capture customer purchase orders within 48 hours and ensure timely shipping commitments. - Follow up on shipments and communicate required information (tracking...
Responsibilities 1. Lead customer planning meeting (CPFR) for KA customers to obtain 13 weeks SI plan for both Phone and AIoT products. 2. Be responsible for end-to-end order fulfillment process to ensuren achievement of SI target for the channels. 3. Work together with internal teams like Logistics, Finance to solve blocking point during delivery process. 4. Build good relation with...
About the Company: All Funeral Services is a technology company transforming the funeral and memorial industry. Our B2B SaaS platform helps cemeteries digitize operations, manage plots and services, sell online, and connect with families through integrated tools. After successful commercialization in Israel and the U.S. pilot, we're scaling across Canada and the UK. About the Role: We are...
Remote Team Solutions is a global nearshore staffing company that partners with U.S.-based businesses to build high-performing, dedicated teams in Mexico. We specialize in connecting top talent with long-term opportunities, focusing on operational excellence, cultural alignment, and sustainable growth. Our mission is simple: to create strong, reliable teams that drive results for our clients...
Job Description Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met. You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. You will assist other customer service associates with administrative duties. You will communicate with other...