Trabajo technical service desk manager en Zapopan

Andares Zone Key Responsibilities - Provide hardware, software, and network problem diagnosis and resolution via phone, email, chat, and remote desktop support. - Respond to and manage tickets, calls, and instant messages, ensuring proper documentation and timely closure. - Route and escalate issues to internal Level 2 and Level 3 support teams as required. - Coordinate and manage relationships...

Job SummaryJoin our dynamic team as a Systems Engineer where you will play a crucial role in supporting our Service Desk App.ResponsibilitiesProvide technical support for Service Desk App ensuring optimal performance and user satisfaction.Troubleshoot and resolve application issues promptly to minimize downtime and enhance productivity.Collaborate with crossfunctional teams to implement app...

Responsibilities Act as first customer point of contact and observe the response SLOs Triage customer requests and engage appropriate technical teams and experts, following the predefined processes and best practices Capture and collect customer concerns, issues and impact Provide customer service and incident management support, as per Service Desk delivery standards Act as an escalation...

Job Title: IT Service Desk Specialist Job Description - Provide technical assistance and support to end-users via various communication channels, including phone, email, chat, and remote desktop. - Troubleshoot hardware, software, and networking issues using analytical skills to identify root causes. - Analyze incident reports to determine the necessary course of action for resolution. ,...

We are seeking a skilled professional to fill the position of Service Desk-Portuguese. Service Desk-Portuguese The ideal candidate will be responsible for providing technical support via telephone for customer end-users. This includes diagnosing and resolving hardware, software, and network problems in a timely manner. - High school diploma or equivalent is required. - A minimum of 1-2 years...

Service Delivery Specialist (Help Desk) page is loaded Service Delivery Specialist (Help Desk) Apply locations Guadalajara, Jalisco time type Full time posted on Posted Yesterday job requisition id REQ-2025-12467 Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod product platform. In the last...

JOB DESCRIPTION Req ID: 346332 We are seeking a Technical Support Service Desk Associate to join our healthcare team and provide exceptional support to our customers. This role involves providing comprehensive support for healthcare patient portal applications and offering technical assistance to our healthcare customers. The ideal candidate will possess strong problem-solving skills, excellent...

Join to apply for the Support Engineering Manager role at Canonical 2 days ago Be among the first 25 applicants Join to apply for the Support Engineering Manager role at Canonical Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as...

Job Overview: The Technical Account Manager (TAM) serves as a key customer contact, ensuringcustomer value realization by providing technical expertise, strategic insights, andproactive engagement. The TAM is responsible for resolving advanced technicalissues, analyzing complex systems, and delivering timely solutions to ensurecustomer satisfaction and operational success. This role requires...

Responsibilities Act as part of the Global Service Desk as L2 technical support, adhere to and observe all the processes and procedures designed for the function Provide rapid intake, triage, stabilization, and coordinated escalation for customer incidents Triage customer requests and engage appropriate technical teams and experts, following the predefined processes and best practices, Provide...

HCL is looking for a Service Desk Portuguese with below requirements: Job description: • Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users • High school (B.Sc. or Diploma) • 1-2 years help desk, customer service, and support experience with problem solving involving hardware, software, and networks. • Phone support experience is...

HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...

HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...

HCL is looking for a Service Desk Portuguese with below requirements: Provide hardware / software / network problem diagnosis / resolution via telephone for customer's end users - 1-2 years help desk, customer service, and support experience with problem solving involving hardware, software, and networks. - Phone support experience is mandatory - Technical helpdesk or technical call center...

HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...

HCL is looking for a Service Desk Portuguese with below requirements:Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users• 1-2 years help desk, customer service, and support experience with problem solving involving hardware, software, and networks.• Phone support experienceis mandatory• Technical helpdesk or technical call centerexperience...

HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...

HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...

HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...

HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...