Trabajo Responsable Service Desk en Zapopan

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...

Job SummaryJoin our dynamic team as a Systems Engineer where you will play a crucial role in supporting our Service Desk App.ResponsibilitiesProvide technical support for Service Desk App ensuring optimal performance and user satisfaction.Troubleshoot and resolve application issues promptly to minimize downtime and enhance productivity.Collaborate with crossfunctional teams to implement app...

Responsibilities Act as first customer point of contact and observe the response SLOs Triage customer requests and engage appropriate technical teams and experts, following the predefined processes and best practices Capture and collect customer concerns, issues and impact Provide customer service and incident management support, as per Service Desk delivery standards Act as an escalation...

We are seeking a skilled professional to fill the position of Service Desk-Portuguese. Service Desk-Portuguese The ideal candidate will be responsible for providing technical support via telephone for customer end-users. This includes diagnosing and resolving hardware, software, and network problems in a timely manner. - High school diploma or equivalent is required. - A minimum of 1-2 years...

Hablas inglés Tu conocimiento en tecnología puede abrirte nuevas oportunidadesLlévate un Hiring Bonus de 500 USD al unirte a nuestro equipo de Service Desk Support.Tipo de cambio aplicado 1 USD 18 pesos mexicanosEn nuestra empresa creemos que la tecnología conecta personas y soluciona problemas reales. Si te gusta ayudar, tienes interés en el mundo tecnológico y cuentas con inglés...

Service Delivery Specialist (Help Desk) page is loaded Service Delivery Specialist (Help Desk) Apply locations Guadalajara, Jalisco time type Full time posted on Posted Yesterday job requisition id REQ-2025-12467 Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod product platform. In the last...

The role of Customer Service Representative is focused on delivering exceptional customer experiences. - Primary responsibilities include interacting with customers through various channels, such as phone, email and chat - Providing knowledgeable responses to inquiries regarding products, pricing and availability In order to succeed in this position, the ideal candidate should possess excellent...

Responsibilities Act as part of the Global Service Desk as L2 technical support, adhere to and observe all the processes and procedures designed for the function Provide rapid intake, triage, stabilization, and coordinated escalation for customer incidents Triage customer requests and engage appropriate technical teams and experts, following the predefined processes and best practices, Provide...

Hablas inglés Tu conocimiento en tecnología puede abrirte nuevas oportunidadesLlévate un Hiring Bonus de 500 USD al unirte a nuestro equipo de Service Desk Support.Tipo de cambio aplicado 1 USD 18 pesos mexicanosEn nuestra empresa creemos que la tecnología conecta personas y soluciona problemas reales. Si te gusta ayudar, tienes interés en el mundo tecnológico y cuentas con inglés...

Andares Zone Key Responsibilities - Provide hardware, software, and network problem diagnosis and resolution via phone, email, chat, and remote desktop support. - Respond to and manage tickets, calls, and instant messages, ensuring proper documentation and timely closure. - Route and escalate issues to internal Level 2 and Level 3 support teams as required. - Coordinate and manage relationships...

HCL is looking for a Service Desk Portuguese with below requirements: Job description: • Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users • High school (B.Sc. or Diploma) • 1-2 years help desk, customer service, and support experience with problem solving involving hardware, software, and networks. • Phone support experience is...

Hablas inglés Tu conocimiento en tecnología puede abrirte nuevas oportunidades Llévate un Hiring Bonus de 500 USD al unirte a nuestro equipo de Service Desk Support Tipo de cambio aplicado 1 USD 18 pesos mexicanos En nuestra empresa creemos que la tecnología conecta personas y soluciona problemas reales. Si te gusta ayudar, tienes interés en el mundo tecnológico y cuentas con inglés...

HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...

HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...

HCL is looking for a Service Desk Portuguese with below requirements: Provide hardware / software / network problem diagnosis / resolution via telephone for customer's end users - 1-2 years help desk, customer service, and support experience with problem solving involving hardware, software, and networks. - Phone support experience is mandatory - Technical helpdesk or technical call center...

HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...

HCL is looking for a Service Desk Portuguese with below requirements:Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users• 1-2 years help desk, customer service, and support experience with problem solving involving hardware, software, and networks.• Phone support experienceis mandatory• Technical helpdesk or technical call centerexperience...

HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...

HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...

HCLTech es una empresa tecnológica global con más de 223.000 empleados en 60 países. Ofrece capacidades líderes en la industria, centradas en la tecnología digital, la ingeniería, la nube y la IA, impulsadas por una amplia cartera de productos y servicios tecnológicos. Trabajamos con clientes de los principales sectores, ofreciendo soluciones para servicios financieros, manufactura, ciencias de...