Trabajo customer success onboarding en Mexico

About the Role We are looking for a Customer Onboarding & Success Manager to be the first member of our LATAM team. This hybrid role combines Onboarding, Customer Success, and Customer Support responsibilities. Key Responsibilities Onboarding Act as the first post‑sales point of contact for new customers Develop a deep understanding of client objectives and translate them into success plans...

A global solutions company in Mexico City is looking for a Coordinador de Implementacion to enhance customer satisfaction and retention. The ideal candidate will manage client relationships, ensuring effective onboarding and training. They will provide feedback for product improvements and act as the voice of the customer. This role offers opportunities for personal growth and skill development...

Customer Success Manager / Passport Global Please watch this 2-minute video first: https://docs.google.com/videos/d/1ozgujKudATn835JPcfsp5O1cKOh9TnZ2KvEy2pb4VEc/edit?usp=sharing Full time / 8 hours per day / Remote Compensation: USD $1,500–$2,000 per month (based on experience) Benefits: - 13 days of paid vacation / 5 paid sick days / 11 floating holidays per year - Option to purchase 761...

The company develops an internal developer platform (IDP) designed to streamline the software development lifecycle and DevOps processes. The platform provides a single source of truth for all infrastructure assets and operations within an organization's tech stack. This allows developers to perform self-service actions, such as provisioning development environments and managing...

About the Company: All Funeral Services is a technology company transforming the funeral and memorial industry. Our B2B SaaS platform helps cemeteries digitize operations, manage plots and services, sell online, and connect with families through integrated tools. After successful commercialization in Israel and the U.S. pilot, we’re scaling across Canada and the UK. About the Role: We are...

We are looking for a motivated Customer Success Executive (Spanish speaker) who will support customers through their journey in our service pipeline while also driving revenue through outbound sales engagement. This role focuses on customer follow-ups, retention, process guidance, and telesales conversions that contribute directly to the commercial team’s goals. 🚀 What You’ll Be Doing: Outbound...

A leading hotel technology company is looking for a Customer Implementation Specialist in Mexico City. This role involves providing software training to hotel customers using digital platforms, ensuring customer satisfaction and project success. Candidates should be fluent in English and Spanish, possess customer service experience, and be tech-savvy. The position offers a hybrid working model,...

Industry: HVAC | Advertising | Marketing Schedule: Full-Time (Mon–Fri) Location: Remote About Us We’re a fast-growing HVAC company helping HVAC business owners scale using modern marketing, automation, and AI-driven systems. As we expand, we’re hiring a driven Client Success Manager + Appointment Setter who thrives in communication-heavy roles and loves helping clients win. How to...

A leading SaaS company based in Ciudad de México seeks a Customer Onboarding & Success Manager to join its LATAM team. This hybrid role involves onboarding new clients, managing customer relationships, and providing support. The ideal candidate has over 5 years of experience in Customer Success or Onboarding, ideally in a SaaS context, and must possess excellent English communication skills. The...

The company develops an internal developer platform (IDP) designed to streamline the software development lifecycle and DevOps processes. The platform provides a single source of truth for all infrastructure assets and operations within an organization's tech stack. This allows developers to perform self-service actions, such as provisioning development environments and managing...

Customer Success Manager / Passport Global Please watch this 2-minute video first: https://docs.google.com/videos/d/1ozgujKudATn835JPcfsp5O1cKOh9TnZ2KvEy2pb4VEc/edit?usp=sharing Full time / 8 hours per day / Remote Compensation: USD $1,500–$2,000 per month (based on experience) Benefits: - 13 days of paid vacation / 5 paid sick days / 11 floating holidays per year - Option to purchase 761...

A leading hotel technology company is looking for a Customer Implementation Specialist in Mexico City. This role involves providing software training to hotel customers using digital platforms, ensuring customer satisfaction and project success. Candidates should be fluent in English and Spanish, possess customer service experience, and be tech-savvy. The position offers a hybrid working model,...

A global solutions company in Mexico City is looking for a Coordinador de Implementacion to enhance customer satisfaction and retention. The ideal candidate will manage client relationships, ensuring effective onboarding and training. They will provide feedback for product improvements and act as the voice of the customer. This role offers opportunities for personal growth and skill development...

We are looking for a motivated Customer Success Executive (Spanish speaker) who will support customers through their journey in our service pipeline while also driving revenue through outbound sales engagement. This role focuses on customer follow-ups, retention, process guidance, and telesales conversions that contribute directly to the commercial team's goals. What You'll Be Doing: Outbound...

About the Role We are looking for a Customer Onboarding & Success Manager to be the first member of our LATAM team. This hybrid role combines Onboarding, Customer Success, and Customer Support responsibilities. Key Responsibilities Onboarding - Act as the first post‑sales point of contact for new customers - Develop a deep understanding of client objectives and translate them into success...

Customer Success Manager / Passport Global Please watch this 2-minute video first: Full time / 8 hours per day / Remote 13 days of paid vacation / 5 paid sick days / 11 floating holidays per year ~ Fluent English (written & spoken)~3+ years experience working in low-touch, high-tech Customer Success, Account Management or Sales roles Contract Type: Independent contractor (you will be responsible...

Customer Success Manager / Passport Global Please watch this 2-minute video first: Full time / 8 hours per day / Remote 13 days of paid vacation / 5 paid sick days / 11 floating holidays per year ~ Fluent English (written & spoken)~3+ years experience working in low-touch, high-tech Customer Success, Account Management or Sales roles Contract Type: Independent contractor (you will be responsible...

A leading SaaS company based in Ciudad de México seeks a Customer Onboarding & Success Manager to join its LATAM team. This hybrid role involves onboarding new clients, managing customer relationships, and providing support. The ideal candidate has over 5 years of experience in Customer Success or Onboarding, ideally in a SaaS context, and must possess excellent English communication skills. The...

Customer Success Manager / Passport Global Please watch this 2-minute video first: Full time / 8 hours per day / Remote 13 days of paid vacation / 5 paid sick days / 11 floating holidays per year ~ Fluent English (written & spoken)~3+ years experience working in low-touch, high-tech Customer Success, Account Management or Sales roles Contract Type: Independent contractor (you will be responsible...

Customer Success Manager / Passport Global Please watch this 2-minute video first: Full time / 8 hours per day / Remote 13 days of paid vacation / 5 paid sick days / 11 floating holidays per year ~ Fluent English (written & spoken)~3+ years experience working in low-touch, high-tech Customer Success, Account Management or Sales roles Contract Type: Independent contractor (you will be responsible...